I recently decided to looking into buying my first camper. Fortunately for my boyfriend & I, we landed the hands of Roughin’ It RV and I’m so glad we did. We looked into a 2016 Salem and was very impressed with the look of the RV, put in an offer and they counter offered at a price that still worked for us. We kept in close communication and as the week pressed on we wanted to move ahead with the sale. Unfortunately an unforeseen soft spot in the floor appeared and they immediately called and let me know “In good faith; we cannot sell you this RV” it has a soft spot in the floor and we do not know where the leak is coming from. I was disappointed but so grateful to be in hands of such an honest company. We waited a couple days to try and find out more but decided ultimately it was not the right one for us given the circumstances. They offered a newer never used 2024 camper and we sat on that information for a few days and decided to move forward with it. We picked it up this morning and are very happy with our purchase. We are now the proud of owners of new camper and it being our first one, it’s perfect. Thank you to Staci and the team at roughin it for making our first buying experience really awesome and being a honest company. I highly recommend this company and would definitely rate their customer service top notch. Thank you again!
I recently locked myself out of my camper with my dog still inside. I called Roughin It to see if they could help me. A technician came out with a master key and got me in. No charge! That's good PR.
Awesome experience from start to finish. No hidden fees like other big name places. Great prices and a wide variety too choose from.
At Roughin' It, we had the best shopping, buying, and service experience ever (we truly mean ever!)! We purchased our previous camper at another dealer but brought it to Roughin' It because of their exceptional service. So when we looked for a new camper, it made sense to begin our search at Roughin' It. Ashely and her team created a "no-pressure" environment and happily took the time to answer our questions (as newer campers, we had many) and find us the right camper at the right price (way lower than RV Show and other dealers' prices). Thank you, Ashely, Stacie, Phil, Paul, Travis, Stryder, and Sawyer! You all are awesome! If you want a stress-free camper buying experience and exceptional service, look no further than Roughin' It!
Brian and I were very pleased with the service that Phil and the rest of the staff provided. They were very helpful and courteous. All questions were answered and we are very happy with our experience with RoughInIt RV. We are very happy with our Keystone Raptor 5th wheel.
I recently purchased an Apex 300 BHS travel trailer and I couldn’t be happier with my experience! The travel trailer itself is fantastic. But what really made this purchase stand out was the exceptional customer service. From the moment we arrived, we were greeted with friendly smiles and even a few adorable dogs, which added a warm and welcoming touch to the whole experience. It felt more like a visit to a friend’s place than a typical RV dealership. The team was incredibly helpful, knowledgeable, and made the entire process smooth and enjoyable. Highly recommend this dealership for anyone in the market for an RV!
This is the place to buy your new adventure camper/trailer. We drove almost 6 hours from Indiana to pick up our camper because while shopping we happened to find exactly what we were looking for in Ohio, and we are 1000% satisfied. The owner is an amazing, kind, caring, selfless and a very down-to-earth woman. We were dealing with some massive issues on selling my house and she worked with us every step of the way alongside Spencer purchasing from this dealership has been the easiest adjustment we have done in over a month with all the changes we were so stressed and exhausted. But I will spare you all the details. This establishment is family oriented, animal, friendly knowledgeable of the area so we could go get food. Spencer was a delight to deal with very knowledgeable, kind, thoughtful They stayed very late for us to arrive. I’ve never been treated so nice in all my life. Both of these two outstanding humans were very patient with us during the deal that took a month for us to get to this point they let us stay on the lot overnight because we were too tired to head back to Indiana. They stayed until well past 8 PM and they close at six to make sure that we were comfortable, and all set for the evening. We went to several dealerships before finding this oasis of Hope and we will most definitely recommend this business to any and all we come across. Thank you so much to Roughin it RV. You guys are amazing!!!!! Thank you so much for giving us the peace we so desperately needed. All our love The Phoenix and family.
We highly recommend taking your camper to Roughin It. We had nothing but issues with our 2022 camper from the time we purchased it and Roughin It was able to find the problem and make repairs. The team is very knowledgeable and pleasant to work with. We can finally go camping and have peace of mind that everything works properly! Thanks Roughin It for taking such good care of us!
We recently purchased a brand new camper from Roughin It , I highly recommend everyone who is shopping around to give them a chance the entire experience was top notch !!! Thank you again !!!
Roughin’ It, led by the welcoming owner Ashley Starr, offers an exceptional motorcycle buying experience. Ashley & her teams expertise and warm demeanor make the process enjoyable and stress-free. With a diverse inventory & top-notch customer service, I highly recommend Roughin’ It for anyone in the market for a motorcycle &/or RV.
We bought a new Coachmen Catalina 16bhs. From the initial phone call Phil was extremely helpful but was not pushy. No sales gimmicks. Our deal was a little complex due to trade ins and Paul was awesome to work with. He made sure everything was in order. When we picked it up Frank in service set up our hitch and gave thorough explanations and was very patient with our questions. Ashleigh explained the features and made sure evrything worked and answered our questions thoroughly. We shopped different dealers for almost 2 years and undoubtedly made the right decision going with Roughn' It. We have already recommended them to people we know.